My products have been returned, when can I expect my refund?

Your refund will be processed within 14 business days from when our Returns Department receives your return.

Depending on your financial institution's policy on credits, the funds may take 5-10 business days to reflect in your account. Once your refund has been processed, a confirmation email will be sent to the email associated with your edelkrone account.

If you have any questions regarding your refund status, we encourage you to send us a message on our support page.