Why am I being charged VAT on my order?

If you are a resident of any country within the European Union (EU), you are required to pay Value Added Tax (VAT) in accordance with European Union Directive 77/388/EEC. 19% VAT rate will be applied according to Germany tax regulations where we operate.

Business-to-business sales may be exempt from the Value Added Tax if the business making the purchase has a current and valid VAT ID number.

A VAT registered buyer shall enter its valid VAT-ID (which is recommended to be checked via ec.europa.eu/taxation_customs/vies) to “My Addresses” section of its e-shop account. The right according to the previous sentence is granted only upon positive verification of the buyer’s VAT registration by the Seller. Such verification is performed without delay after placing the order and, as the case may be, online payment completion. As part of the verification process, the Seller may request from the buyer a proof of VAT registration. Negative verification result of the buyer’s VAT registration entitles the Seller to issue a new (VAT included) invoice and obliges the buyer to settle the difference between the former and the new pro-forma invoice. Until such settlement is made, the total purchase price is considered unsettled.