I received my order but it's missing an item. What can I do? Ashley June 17, 2021 20:11 Updated Please contact us right away on our Support Page! We'll get that missing item over to you ASAP! Related articles Do you sell spare parts for my product? Do you have a retail store I can visit? Does edelkrone have any Sponsorship opportunities available? How can I cancel my order? Can I come and pick up my order at your location? Comments 0 comments Please sign in to leave a comment.