What is your return policy?

If you are not completely satisfied with your purchase from edelkrone.com, you may return your item(s) for a full refund within 30 days of confirmed delivery.

Special sales and promotions may have modified return policies. If an item from a bundle is returned for refund, the total bundle discount or the total value of the gifts will get deducted from the returned item prior to issuing a refund. If the bundle discount (or gift value) exceeds the value of the returned item, the difference must be paid to be able to return the item.

IMPORTANT - If you would like to return your item(s), please contact us by either submitting a phone call request or sending a message on the Support webpage. We will share with you a Return Merchandise Authorization (RMA) code and ask that you clearly mark this code outside of your shipping box as you ship your edelkrone item(s) back for a refund.