We recommend deleting the SliderPLUS application from your smartphone and downloading the latest version from the App Store or Play Store.
After this step, you can firmly tighten the top right screw of the Slide Module and utilize the system as displayed in the video below.
If you are unable to move the wheel on the Slide Module manually, we would recommend you to follow these steps:
1) Attach the Slide Module to your SliderPLUS.
2) Plug in the LP-E6 batteries and initiate the system by going through the steps shown in the SliderPLUS app.
3) After initializing the system, please detach the Slide Module from your SliderPLUS without detaching batteries.
4) While holding the Slide Module, press to the "Slide" button in order to observe where the adjustment screw is.
Please reach out to our team if these troubleshooting steps did not provide any solutions. We are happy to help!