I bought your products from a third party. They are not official resellers. Am I eligible for Lifetime Accident Insurance?

Specifically excluded from the Lifetime Accident Insurance are cosmetic damage, wear and tear that does not impact functionality, third-party products, products rented to third parties regularly, lost or stolen units.

However, if you require any assistance with your edelkrone, you may reach out to our team at support@edelkrone.com to receive support. We are always happy to help!