My smartphone is not connecting to my SliderONE v2/SliderONE PRO v2, what can I do?

Please be sure that you have the correct application downloaded to your smartphone and that Bluetooth is turned on before connecting your product to the edelkrone application.

You may access the "edelkrone" app on the Apple App Store and Google Play Store.

Please reach out to our Customer Service team via our Support Page if you have additional questions.