A memory bump can form when you keep your SliderPLUS locked in the middle for an extended period of time with the rubber belt attached. To straighten the belt:
1. Remove the belt from the SliderPLUS.
2. Roll it up in the opposite direction of the bump and keep it in a tight circle for about 4-8 hours.
3. Replace the belt on the SliderPLUS.
To avoid a new memory bump forming in the future, we recommend keeping the SliderPLUS trolleys on opposite ends of the slider, replacing the geared rubber belt with the fabric belt when not using the equipment, and keeping the geared belt tightly coiled when not in use.
If you have any questions, please do not hesitate to reach out to our customer support team. We are happy to help!