JibONE v2
Vision Module
- Can the Vision Module follow a moving object to create a time lapse?
- Does the Vision Module work with the Lens Controller (FKA FocusPLUS PRO)?
- Will the Vision Module work with both Android and iOS smartphones?
- Can I use the Vision Module without the HeadPLUS v2?
- What products do I need to be able to use the Vision Module?
- Is the Vision Module compatible with the HeadPLUS v1?
Product Turntable Kit v2
Slide Module v3
Shutter Trigger Module for Pan PRO
edelkrone app
FocusPLUS PRO
- Can I use Lens Controller (fka FocusPLUS PRO) for zooming?
- Can I use the Lens Controller (fka FocusPLUS PRO) on either side of the lens?
- Is Lens Controller (fka FocusPLUS PRO) compatible with Pan Module (fka Pan PRO)?
- Is Lens Controller compatible with HeadPLUS v1?
- Is the Focus Module compatible with the HeadPLUS v2?
- Is the Lens Controller (fka FocusPLUS PRO) compatible with HeadONE?
JibONE
- Is JibONE compatible with Dragonframe software?
- Can I use Gold Mount or V-Mount batteries with the JibONE?
- Can I use JibONE with HeadPLUS PRO v2?
- Can the JibONE be positioned upside down (underslung)?
- What is the maximum speed of JibONE?
- Which tripod should I use with JibONE, HeadPLUS v2, and Pan PRO?
FocusPLUS PRO
- I cannot connect to my Lens Controller (fka FocusPLUS PRO) with the Controller for edelkrone Moco (fka edelkrone Controller), what should I do?
- Lens Controller (fka FocusPLUS PRO) doesn't fit my lens (the lens is too close to the camera body); what should I do?
- Lens Controller (fka FocusPLUS PRO) is not working properly with my infinity lens
HeadPLUS v2 PRO
HeadPLUS v2
Power Module
- How long would Power Module provide power to my setup?
- Where can I attach Power Module?
- Can I turn on/off edelkrone products with the button on the Power Module?
- Do I need to buy any extra cables with the Power Module?
- Which products can I power up with the Power Module directly?
- What are the differences in between V-Mount and Gold Mount options for the Power Module?
Pan PRO
- Can I use Pan Module for JibONE (fka Pan PRO) with the Product Turntable Kit v2?
- What type of batteries can I use with the Pan Module (fka Pan PRO)?
- Is the Pan Module for JibONE (fka Pan PRO) compatible with the Slide Module v2 and Motor Module (fka Slide Module v3)?
- What is the correct app I need to control the Pan Module for JibONE (fka Pan PRO)?
- Can the Pan Module for JibONE (fka Pan PRO) be paired with the HeadPLUS?
- Is the Pan Module for JibONE (fka Pan PRO) compatible with my SliderPLUS v4?
edelkrone Controller
- Does my Controller for edelkrone Moco (fka edelkrone Controller) support Gesture Mode?
- I cannot connect to my HeadPLUS v2 with the Controller for edelkrone Moco (fka edelkrone Controller), what should I do?
- Can the Controller for edelkrone Moco (fka edelkrone Controller) perform all of the same functions that the edelkrone app can?
- Is the Controller for edelkrone Moco (fka edelkrone Controller) backwards compatible with previous edelkrone models?
- Will the Controller for edelkrone Moco be able to control three devices, such as two HeadONE’s on a Tilt Kit v2 with a SliderONE V2?
DollyPLUS
SliderONE v2 and SliderONE PRO v2
HeadONE
Wing and Wing Pro
Monitor/EVF Holder
PocketRIG 2
- How do I attach a matte-box on the PocketRIG 2?
- Can I attach the PocketRIG 2 on a tripod?
- Do you offer extension rods for Pocket RIG 2?
- How do I adjust the tension on the arm of the PocketRIG 2?
- How do I attach a camera on the PocketRIG 2?
- How do I attach a follow focus to the PocketRIG 2?
Steady Module
- Can I use the Slide Module and Steady Module together?
- How can I attach the Steady Module to my SliderPLUS?
- How can I shoot an inclined shot with SliderPLUS and Steady Module?
- How fast can I slide with Steady Module?
- I am getting inconsistent slide speeds with the Steady Module. What can I do?
- My Steady Module is skipping teeth on the geared belt. What can I do to stop this?
SliderPLUS and SliderPLUS Pro
- How can I access to the top screw on SliderPLUS?
- How can I attach a tripod head on top of the SliderPLUS?
- How do I attach the leg extensions to the SliderPLUS?
- How to clean the rails and wheels of SliderPLUS?
- I can't remove the magnetic belts on the SliderPLUS. What do I do?
- My SliderPLUS bows or creates a "rainbow" effect on the tripod. Why?