Product Related FAQ's
Frequently asked questions about edelkrone products may be found here!
- Can I achieve three axis motion with two Motion Box products and a SliderONE PRO or Slide Module?
- Can I attach the Pocket RIG 2 on a tripod?
- Can I use my iPhone's camera instead of a DSLR or other camera with an edelkrone product?
- Can I use the back camera on my smartphone with Povie?
- Can I use the Povie with my smartphone case attached?
- Can I use your sliders on an incline?
- Can two different edelkrone products be operated from one iPad and one iPhone within the same room without interference?
- Do I need a WIFI connection to use your motion control devices?
- Do I need to buy a FlexTILT Head for the Pocket SKATER 2?
- Do I need to purchase a Battery Bracket for the Slide Module?
- Do the Target Module and Action Module work with the SlidePLUS app?
- Do you offer an upgrade program or buy back program on your products?
- Do you offer camera bags?
- Do you offer extension rods for Pocket RIG 2?
- Do you offer repairs?
- Do you provide an API or SDK with your products?
- Does edelkrone provide a case for the Motion Kit and SliderPLUS?
- Does the Slide Module have and USB port that could charge the Motion BOX while they are connected?
- Does the SurfaceONE include batteries with my purchase?
- How do I know which Shutter Trigger Cable I need?
- How do I remove the magnetic sticker from my smartphone case?
- How does the Lens Community work?
- How much does it cost to repair my edelkrone?
- I have a Blackmagic URSA Mini, what edelkrone products can I use with it?
- I have a RED Weapon camera. What edelkrone products can I use with it?
- I have a Sony FS5 camera. What edelkrone products can I use with it?
- I have a Sony FS7 camera. What edelkrone products can I use with it?
- I own an electronic edelkrone device, but it is not powering on, can I perform the repair myself?
- I would like to purchase a StandPLUS, is it in stock?
- I'm out of the country and cannot proceed with my HeadPLUS upgrade right now, what can I do?