Product Related FAQ's
Frequently asked questions about edelkrone products may be found here!
- Is JibONE compatible with Dragonframe software?
- Are counterweights included with the purchase of the JibONE?
- Can I attach the Pocket RIG 2 on a tripod?
- Can I use an iPad to run the edelkrone app?
- Can I use JibONE with HeadPLUS PRO?
- Can I use my iPhone's camera instead of a DSLR or other camera with an edelkrone product?
- Can I use the back camera on my smartphone with Povie?
- Can I use the JibONE with the DollyPLUS?
- Can I use the Povie with my smartphone case attached?
- Can I use your sliders on an incline?
- Can the JibONE be mounted on top of a HeadONE to add another axis to the movement?
- Can two different edelkrone products be operated from one iPad and one iPhone within the same room without interference?
- Can you use the two HeadONE’s with a Tilt Kit v2 mounted upside down on the JibONE?
- Do I need a WIFI connection to use your motion control devices?
- Do I need to buy a FlexTILT Head for the Pocket SKATER 2?
- Do I need to purchase a Battery Bracket for the Slide Module v2?
- Do the Target Module and Action Module work with the SlidePLUS app?
- Do you offer camera bags?
- Do you offer extension rods for Pocket RIG 2?
- Do you offer repairs?
- Do you plan to release a JibONE PRO for use with the HeadPLUS PRO?
- Do you provide an API or SDK with your products?
- Does edelkrone provide a case for the SliderPLUS system?
- Does the Laser Module make the lens calibration for the Focus Module unnecessary?
- Does the Slide Module v2 have a USB port that could charge the HeadONE while they are connected?
- Does the SurfaceONE include batteries with my purchase?
- How do I know which Shutter Trigger Cable I need?
- How do I remove the magnetic sticker from my smartphone case?
- How does the Lens Community work?
- How much does it cost to repair my edelkrone?