Skip to main content
edelkrone Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. edelkrone
  2. General Information and FAQ's
  3. Product Related FAQ's

Product Related FAQ's

Frequently asked questions about edelkrone products may be found here!

  • Can I use a third-party controller with edelkrone Web App?
  • Can I use Mac/PC Adapter for edelkrone Moco (FKA edelkrone Link Adapter) with HeadPLUS v1 in Dragonframe software
  • Can I use Mac/PC Adapter for edelkrone Moco (FKA edelkrone Link Adapter) with HeadPLUS v1 PRO in Dragonframe software
  • Can I use Sony NP-F batteries with the HeadONE?
  • Is edelkrone SDK compatible with macOS?
  • Is the Lens Controller (fka FocusPLUS PRO) compatible with focus-by-wire (servo) lenses?
  • Are counterweights included with the purchase of the JibONE?
  • Can edelkrone products be used underwater?
  • Can I control edelkrone devices via Elgato Stream Deck?
  • Can I have multiple edelkrone setups while using edelkrone Web App?
  • Can I mount my camera directly to the HeadONE?
  • Can I reverse the side the FocusONE goes on?
  • Can I update my edelkrone devices’ firmware through the Web App?
  • Can I use 2x HeadONE with JibONE & Pan Module (fka Pan PRO) setup?
  • Can I use an AC/DC adapter with the JibONE?
  • Can I use an iPad to run the edelkrone app?
  • Can I use an NP-F battery or Dummy Battery with the DollyONE?
  • Can I use HeadPLUS (any version) inclined?
  • Can I use my iPhone's camera instead of a DSLR or other camera with an edelkrone product?
  • Can I use my smartphone as a camera with JibONE?
  • Can I use my smartphone to record with HeadONE?
  • Can I use NP-F type batteries on the HeadONE?
  • Can I use NP-F type batteries with the SliderONE v2?
  • Can I use Pan Module (fka Pan PRO) underneath a SliderPLUS v5?
  • Can I use SliderPLUS v5 PRO Long with HeadPLUS v2 PRO?
  • Can I use Sony NP-F or Canon LP-E6 batteries with the HeadPLUS v2 PRO?
  • Can I use the HeadPLUS PRO with DollyONE?
  • Can I use the HeadPLUS v2 & Lens Controller (fka FocusPLUS PRO) for stationary target tracking (Target Mode)?
  • Can I use the Lens Controller (fka FocusPLUS PRO) with my HeadPLUS v1 & Slide Module v1 setup?
  • Can I use the ORTAK 3D Printable Products without a 3D Printer?
  • Next ›
  • Last »
edelkrone