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  1. edelkrone
  2. General Information and FAQ's
  3. Product Related FAQ's

Product Related FAQ's

Frequently asked questions about edelkrone products may be found here!

  • Can I use two HeadONE products and a Tilt Kit v2 manually (by hand)?
  • Can I use your sliders on an incline?
  • Can the edelkrone Controller control the pan and tilt feature at the same time?
  • Can the JibONE be mounted on top of a HeadONE to add another axis to the movement?
  • Can the Product Turntable Kit v2 be used without a HeadONE, Pan PRO, or DollyONE?
  • Can the SliderPLUS v5 be used vertically?
  • Can two different edelkrone products be operated from one iPad and one iPhone within the same room without interference?
  • Can you shoot astrophotography with edelkrone products?
  • Can you use the two HeadONE’s with a Tilt Kit v2 mounted upside down on the JibONE?
  • Do I need a lens gear when working with the FocusPLUS PRO?
  • Do I need a WIFI connection to use your motion control devices?
  • Do I need to buy any extra cable with the edelkrone Link Hub?
  • Do I need to purchase a Battery Bracket for the Slide Module v3?
  • Do the Target Module and Action Module work with the edelkrone app?
  • Do you offer camera bags?
  • Do you offer repairs?
  • Do you plan to release a JibONE PRO for use with the HeadPLUS PRO?
  • Do you provide an API or SDK for your products?
  • Does edelkrone Controller v2 have additional features/modes compared to Controller v1?
  • Does edelkrone Link Adapter require any batteries or an AC/DC adapter to operate?
  • Does edelkrone provide a case for the SliderPLUS system?
  • Does the DollyONE include batteries with my purchase?
  • Does the edelkrone Link Adapter come with Dragonframe Software?
  • Does the Slide Module v2 have a USB port that could charge the HeadONE while they are connected?
  • How can I attach my SliderPLUS v5 to a fluid head for incline shots?
  • How do I activate Loop mode on the Web App?
  • How do I know which Shutter Trigger Cable I need?
  • How do I remove the magnetic sticker from my smartphone case (Povie)?
  • How many devices I can pair with edelkrone app?
  • How much does it cost to repair my edelkrone?
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