Product Related FAQ's
Frequently asked questions about edelkrone products may be found here!
- How does the Lens Community work?
- How much does it cost to repair my edelkrone?
- I can not find the edelkrone integration under Connections in the Dragonframe software, what can I do?
- I cannot connect two of my products together via the edelkrone app, what should I do?
- I have a Blackmagic URSA Mini, what edelkrone products can I use with it?
- I have a RED Weapon camera. What edelkrone products can I use with it?
- I have a Sony FS5 camera. What edelkrone products can I use with it?
- I have a Sony FS7 camera. What edelkrone products can I use with it?
- I own an electronic edelkrone device, but it is not powering on, can I perform the repair myself?
- I would like to purchase a StandPLUS, is it in stock?
- If the SliderONE v2's battery is depleted, can this product be used manually?
- Is the HeadONE or HeadPLUS compatible with the SliderONE PRO v1?
- Is the Shutter Release Cable included with my order?
- Was the QuickRelease ONE's design changed recently?
- What is the maximum speed that the Wing and WingPRO may operate at?
- What products can the edelkrone app control via my iPhone or Android smartphone?
- What tripod do you recommend for the SliderPLUS?
- What tripods are compatible with edelkrone sliders?
- What's so special about the FocusONE?
- What's the difference between the Wing 3, Wing 7, Wing 15, Wing, and Wing Pro?
- Where can I locate edelkrone's User Manual Videos?
- Where may I purchase the belt that makes the Steady Module compatible with my older slider?
- Why do you recommend using the FlexTILT Head 2 with the SurfaceONE?