Product Related FAQ's
Frequently asked questions about edelkrone products may be found here!
- Can I use two HeadONE products and a Tilt Kit v2 manually (by hand)?
- Can I use your sliders on an incline?
- Can the edelkrone Controller control the pan and tilt feature at the same time?
- Can the JibONE be mounted on top of a HeadONE to add another axis to the movement?
- Can the Product Turntable Kit v2 be used without a HeadONE, Pan PRO, or DollyONE?
- Can the SliderPLUS v5 be used vertically?
- Can two different edelkrone products be operated from one iPad and one iPhone within the same room without interference?
- Can you shoot astrophotography with edelkrone products?
- Can you use the two HeadONE’s with a Tilt Kit v2 mounted upside down on the JibONE?
- Do I need a lens gear when working with the FocusPLUS PRO?
- Do I need a WIFI connection to use your motion control devices?
- Do I need to buy any extra cable with the edelkrone Link Hub?
- Do I need to purchase a Battery Bracket for the Slide Module v3?
- Do the Target Module and Action Module work with the edelkrone app?
- Do you offer camera bags?
- Do you offer repairs?
- Do you plan to release a JibONE PRO for use with the HeadPLUS PRO?
- Do you provide an API or SDK for your products?
- Does edelkrone Controller v2 have additional features/modes compared to Controller v1?
- Does edelkrone Link Adapter require any batteries or an AC/DC adapter to operate?
- Does edelkrone provide a case for the SliderPLUS system?
- Does the DollyONE include batteries with my purchase?
- Does the edelkrone Link Adapter come with Dragonframe Software?
- Does the Slide Module v2 have a USB port that could charge the HeadONE while they are connected?
- How can I attach my SliderPLUS v5 to a fluid head for incline shots?
- How do I activate Loop mode on the Web App?
- How do I know which Shutter Trigger Cable I need?
- How do I remove the magnetic sticker from my smartphone case (Povie)?
- How many devices I can pair with edelkrone app?
- How much does it cost to repair my edelkrone?